Frequently Asked Questions
Everything you need to know about your Abel beauty routine.
Are Abel products cruelty-free and vegan?
Yes, all Abel products are 100% cruelty-free and vegan. We do not test on animals, nor do we use any animal-derived ingredients in our formulations.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for skincare products?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the product in its original packaging for a full refund or exchange.
Do you ship internationally?
Currently, Abel ships to over 20 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
Are your ingredients safe for sensitive skin?
Our formulas are dermatologically tested and designed to be gentle. However, we always recommend performing a patch test on a small area of skin before full application.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.